Frequently Asked Questions
Are you open?
Our regular hours are 8 AM - 5 PM, 7 days a week. Hours may vary during holidays or due to weather. For the most accurate updates, please call us at (949) 786-8698.
Is your car wash completely hand washed?
We do 100% hand car washes. We do not use any rollers and we wash everything by hand when your car goes through the tunnel.
What happens if it rains?
We have a rain check policy! Simply bring your vehicle back within 24 hours*, and we will provide a wash (exterior only) free of charge.
*If we're closed because of weather conditions, come back within 24 hours of our reopening.
Can I make an appointment?
We operate on a first come, first served basis. No appointment is necessary for any of our services.
How long will my wash take?
While our basic wash is generally 30 minutes, wash times vary significantly depending on the number of vehicles being serviced, staffing levels, and the types of washes or services being requested.
What can I do while I wait for my car?
We offer free Wi-Fi in our C-Store. We also have massage chairs that will help you relax while you wait.
If you don’t have time to wait, simply drop off your car and let our cashier know. They will give you a call when your car is ready to be picked up!
Do you still do smog checks / repairs?
We have always been a car wash and gas station only. However, we are located on the same property as Star Auto (Car Repair) and U.S. Smog (Smog Check).
Star Auto: (949) 726-1111
U.S. Smog: (949) 525-1940
Do you offer a subscription service?
Unfortunately, we have no subscription programs for our washes at this time.
I’ve never gotten a car wash before… how do I..?
You came to the right place! It can be difficult when you have never done it but it’s actually really simple.
1. Drive into the gas station and queue in the lanes marked as “CAR WASH” (see the background image of the footer below?). It’s the lanes on the left.
2. When you get to the front of the queue put your car in Park, leave the keys inside and exit the car.
3. The ticket writer will ask what kind of car wash you want and if you want gas. Feel free to ask the ticket writer questions about what each service is (they are really nice).
4. The ticket writer will give you a ticket for you to take inside the C-Store to give to the cashier who will ring you up. Once you pay, the cashier will give you a stamped ticket.
5. Your car will be going through the tunnel and will be getting washed. Feel free to relax, buy some snacks, get a massage… An employee will get your attention when your car is ready.
6. Give the stamped ticket to the employee (so they know you paid).
7. Drive away in your clean car!